How can I book a shuttle to PHX Sky Harbor?

You can book online 24/7 through the website or by phone.

Does the service offer door-to-door pickup and drop-off?

Yes, we provide door-to-door service to your specified address.

What's the difference between shared and private rides?

Shared rides are with other passengers, while private rides are exclusive and can be added as a paid option.

How is luggage handled on the shuttle?

Reasonable luggage is included in the service. Oversized items should be noted at booking.

How do I book a Douglas Shuttle shuttle?

Book your Douglas Shuttle shuttle online in 60 seconds. Choose your pickup time and location for instant confirmation.

Is door-to-door pickup available for the Douglas Shuttle route?

Yes, we offer private door-to-door pickup from any address for the Douglas Shuttle route. No shared rides.

How much does a Douglas Shuttle shuttle cost?

Get an instant quote online for your Douglas Shuttle shuttle. Flat-rate pricing, no surge, no hidden fees.

What luggage can I bring on the Douglas Shuttle shuttle?

Each passenger can bring standard luggage plus a carry-on. For oversized items, let us know when booking.

Douglas Airport Shuttle | 24/7 to PHX Sky Harbor

Douglas Shuttle to Phoenix Airport

Round Trips Save You 10%

How is Your Service Different?

Any Address - We pick you up at your home, hotel or airport.
Better - most rides are non-stop in a nice car.
Flexible - we pick you up on your schedule 24/7.
Safer - we don't leave you at a bus stop and we have better drivers.
Faster - most rides take half the time and it's just you in the vehicle.
More Convenient - door to door and no need to arrange or pay for other companies to get home.
Affordable - once you add it all up, it's the same price.

Our Daily Schedule

What is your daily schedule?

We pick you up on your schedule 24/7. Our professional drivers are normally 5-10 minutes early at your home, or right on time at the airport. You get to pick the time we pick you up.

What is my pickup time at the airport?

We normally pick you up 30 minutes after your plane lands for domestic flights, or 45 minutes after for international flights.

What happens if my flight is delayed?

Pickup times automatically adjust to 30 minutes after you land if your flight is delayed for domestic flights, or 45 minutes after you land for international flights.

What happens if my flight arrives early?

You can always call or send us a text if you want us to pick you up early, and we will let your driver know that you are ready to be picked up. Otherwise, we will pick you up at the scheduled time on your reservation.

How soon should I make a reservation?

Although there is no set rule that prevents you from booking last minute, it's a good idea to make your reservation as soon as possible to make sure a driver is available and prevent any delays.

How long does it take to go from Phoenix or Douglas?

Trips to and from Douglas in normal traffic are about 3 hours and 45 minutes versus about 7 and a half hours on the bus or a shuttle with a bunch of people. Rush hour will normally add 15-45 minutes (30 minutes on the average).

What time should I be picked up?

5 hours and 30 minutes before is normally enough time. The airport recommends you to be there 2 hours early to get through security and to your plane. Boarding usually starts 30 minutes before your plane takes off. However, one hour and thirty minutes is normally enough time. So if the drive from Douglas to Phoenix takes about 3 hours and 45 minutes, then 5 and 30 minutes before your flight takes off is normally good.

Our Better Drivers

Who are your drivers?

Most of our drivers have been driving professionally with the public for more than 10 years. They have excellent people skills and are usually very knowledgeable about the area (what to do, best restaurants, history and attractions). Some of our drivers are also professional tour guides that go to the Grand Canyon and many other destinations.

We have high standards for our drivers including safety, reliability and customer service. Drivers are very helpful with bags. They get the door for you. All drivers go through extensive background checks with the airport in order to pick up passengers.

We also train them by driving them through the airport, explaining all the rules, and showing them where to pick people up and drop people off.

Our Great Company

With more than 100,000 customers and more than 5 years in business, Airport Shuttle of Phoenix owns Douglas Shuttle, and has drivers all over the State of Arizona. Our main office is 5 minutes from PHX airport in Phoenix, AZ.

Main Office

4600 E Washington St Ste 300

Phoenix, AZ 85034

2018 to 2023 Travel and Hospitality Award Winner

Testimonials and Reviews

Click here to read lots of excellent reviews from real customers.

Shuttle Services in Douglas AZ: Your Complete Transportation Guide

When traveling to or from Douglas, Arizona, finding reliable transportation is essential for a smooth journey. Whether you're visiting for business, medical appointments, or exploring Cochise County, understanding your shuttle options in Douglas AZ can save you time and stress. This comprehensive guide covers every transportation service available in Douglas, including public transit, shuttle services, and accessibility options operated by Douglas Rides.

Understanding Transportation Services in Douglas AZ

Douglas AZ sits in southeastern Arizona near the Mexican border, approximately 120 miles southeast of Tucson. While this historic copper mining town offers charm and character, getting around without a personal vehicle requires knowing your public transportation options. The City of Douglas operates Douglas Rides, a comprehensive public transit system that serves as the primary shuttle service for Douglas AZ residents and visitors.

The Douglas Rides System

Douglas Rides is the cornerstone of public transportation in Douglas AZ. This city-operated service provides multiple transit options designed to serve everyone in the community. Operating Monday through Friday from 8:00 a.m., with limited Saturday service on the Midtown route, Douglas Rides connects passengers with essential destinations including healthcare facilities, employment centers, shopping areas, and government offices throughout the community.

Douglas AZ Shuttle Routes and Coverage Areas

The Douglas Rides system operates several routes throughout the city, with the Midtown route being the most comprehensive. Understanding the route structure helps you plan your shuttle service in Douglas AZ more effectively.

Midtown Route Services

The Midtown route serves as the primary artery of the Douglas AZ shuttle system. This route operates Monday through Saturday, making stops at key locations throughout the community. On weekdays, the Midtown route provides full coverage, while Saturday service operates on a modified schedule with deviation capabilities for passengers who cannot reach a standard bus stop.

Saturday Deviations and Scheduling

For passengers using the shuttle service in Douglas AZ on Saturdays, the system offers a valuable deviation service. If you cannot reach a Midtown Route bus stop, the bus will deviate to pick you up, but you must call the Douglas Rides office by 4:00 p.m. the day before to schedule this service. All Saturday deviations must be called in by Friday before 4:00 p.m. This flexibility ensures that even those with mobility challenges can access public transportation on weekends.

Comparison Table: Transportation Options in Douglas AZ

Service Type	Availability	Eligibility	Scheduling Required	Service Area
Douglas Rides Fixed Route	Mon-Fri, plus Sat Midtown	General public	No (walk-up)	Citywide routes
Saturday Deviations	Saturdays only	General public	Yes (by 4pm prior day)	Within service area
Dial-A-Ride Service	Monday-Friday	Elderly (60+) and disabled	Yes (advance booking)	Curb-to-curb service
Bisbee Bus Connection	Contact office for schedule	General public	Recommended	Douglas to Bisbee corridor

Accessibility Services: Dial-A-Ride in Douglas AZ

For elderly residents aged 60 and older and individuals with disabilities, Douglas Rides offers specialized curb-to-curb service through its Dial-A-Ride program. This service provides personalized transportation for those who cannot use the standard fixed-route shuttle service in Douglas AZ. The Dial-A-Ride program operates Monday through Friday, complementing the regular bus service and ensuring that all community members have access to transportation regardless of their mobility status.

How to Access Dial-A-Ride Services

To use the Dial-A-Ride service, passengers should contact the Douglas Rides office in advance to schedule their trips. The Transit Office is located at 1815 9th Street, Douglas AZ 85607, and can be reached at (520) 417-7400. When calling to schedule, be prepared to provide your pick-up address, destination, and any special assistance requirements you may have.

Connecting to Bisbee: Regional Transportation Options

As of October 1, 2015, the City of Douglas and Douglas Rides began managing the operations portion of the City of Bisbee Bus, expanding transportation options for residents who need to travel between Douglas and neighboring Bisbee. This partnership provides crucial regional connectivity for those needing to access services, employment, or amenities in both communities. Travelers wishing to use the Bisbee Bus connection should contact the Douglas Rides office at (520) 417-4700 for current schedule information and route details.

How to Use the Douglas Rides System: Step-by-Step

Obtaining Your Transit Pass

To use Douglas Rides services, you can obtain your transit pass at the Transit Office located at 1815 9th Street, Douglas AZ 85607. Having your pass ready ensures smooth boarding and helps the system operate efficiently. Contact the office during operating hours to learn about pass options and any requirements for specific services like Dial-A-Ride.

Rider Rules and Fare Information

When boarding any Douglas Rides service, remember that exact fare is required. Passengers should have their fare ready before boarding to minimize delays. The Douglas Rides system operates under a non-discrimination policy in compliance with Title VI of the Civil Rights Act of 1964, ensuring that all passengers receive equal access to transportation services regardless of race, color, or national origin.

Planning Your Trip: Key Destinations and Shuttle Stops

The Douglas Rides system connects passengers with essential destinations throughout the city. Key stops typically include the Transit Office at 1815 9th Street, healthcare facilities, retail centers, employment areas, and government buildings. When planning your trip on the shuttle service in Douglas AZ, consider your destination and which route best serves your needs. The Midtown route provides the most comprehensive coverage, while Saturday deviations offer flexibility for those with limited access to fixed stops.

Office Hours and Contact Information

The Douglas Rides Transit Office operates Monday through Friday from 8:00 a.m. The office is closed on all City of Douglas holidays. For scheduling rides, obtaining passes, or asking questions about services, contact the Transit Office at (520) 417-7400. For the Bisbee Bus connection specifically, call (520) 417-4700. The Transit Manager, Perri Gojkovich, oversees operations and can be reached via email at perri.gojkovich@douglasaz.gov for non-urgent inquiries or special accommodations requests.

Frequently Asked Questions About Shuttle Services in Douglas AZ

What are the hours of operation for Douglas Rides shuttle service?

The Douglas Rides Transit Office is open Monday through Friday from 8:00 a.m. Fixed-route bus service operates during these hours on weekdays. Saturday service is available on the Midtown route only, with deviation options available for those who cannot reach a standard stop.

How do I schedule a Saturday deviation on the shuttle?

To arrange a Saturday deviation, you must call the Douglas Rides office by 4:00 p.m. the day before your ride. For Saturday service, this means calling by Friday before 4:00 p.m. Provide your pick-up address and destination when calling to schedule your deviation.

Who is eligible for Dial-A-Ride service in Douglas AZ?

Dial-A-Ride service is available for qualifying elderly individuals aged 60 and older and disabled passengers who cannot use the standard fixed-route bus service. This curb-to-curb service requires advance scheduling by contacting the Transit Office.

How can I travel from Douglas to Bisbee using public transportation?

The City of Douglas, through Douglas Rides, manages the operations portion of the City of Bisbee Bus. This regional service connects Douglas with Bisbee. Contact the Douglas Rides office at (520) 417-4700 for current schedules and to arrange your inter-city trip.

Where can I purchase a transit pass in Douglas AZ?

Transit passes for Douglas Rides services can be obtained at the Transit Office located at 1815 9th Street, Douglas AZ 85607. Visit the office during operating hours to purchase your pass and learn about any documentation requirements for reduced fares or special services.

What is the fare policy for Douglas Rides buses?

Exact fare is required when boarding Douglas Rides services. Passengers should have their fare ready before boarding. For specific fare amounts and pass options, contact the Transit Office directly as fare information may vary by service type and passenger category.

How does Douglas Rides ensure non-discrimination in service?

It is the policy of the City of Douglas to comply with Title VI of the Civil Rights Act of 1964. The transit system does not discriminate against any person based on race, color, or national origin in the provision of transportation services. Questions or complaints regarding discrimination can be directed to the Transit Manager.

Resources and Contact Information for Douglas AZ Transportation

For complete information about shuttle services in Douglas AZ, contact the Douglas Rides Transit Office directly. The office staff can provide current schedules, route maps, fare information, and assistance with scheduling special services. Remember that the Transit Office is closed on all City of Douglas holidays, so plan accordingly when scheduling rides around holidays.

Whether you need daily commute transportation, medical appointment access, or weekend connectivity, Douglas Rides provides the primary shuttle services for Douglas AZ residents and visitors. By understanding the routes, scheduling requirements, and available services outlined in this guide, you can effectively utilize public transportation in Douglas and the surrounding region.

Shuttle From Phoenix to Douglas AZ

Click Above to Check Rates

Pricing / Fares (Douglas)

How much does it cost to go from Phoenix or Douglas?

It depends on the addresses you enter and the number of people. You can check rates by clicking any of the buttons above or below that say "Check Rates". There are different options under "Select Service" like "To Airport" or "From Airport" and "One Way" or "Round Trip". You can also choose the option called "Any Address" for non-airport transportation in between any two addresses in Arizona. Rates are total, not per person. You can also enter the promo code "ONLINE" for one way trips to save 10%, or book a round trip to save more both ways.

How do I get an accurate quote?

Step 1 - You can just type in the city to check rates, but we recommend entering the full address to get an accurate quote since we have special rates for certain zip codes and most pricing is mileage based. Feel free to call us if you have any questions. Once you fill in the addresses, click "View Rates".
Step 2 - We include pricing for Taxi, Airport Shuttle and Black Car Service, so you can compare costs and have more options. Choose the type of service you want with the correct number of passengers. Once a price comes up and you're happy, click "Reserve Now"
Step 3 - It's always a good idea to enter your name, cell phone and email to save your quote and automatically get a copy sent to your email. That way we can easily look up your quote by name when you call and finish up your reservation when you're ready. Just click "Continue"
Step 4 - The website won't actually book anything until you enter a credit or debit card on the final booking screen. You will automatically receive a confirmation email with all the details after you click "Confirm My Reservation".

How do I save money?

Please enter the full address to get the most accurate rates between PHX and Douglas AZ or vice versa. Book a round trip and you'll get 10% off each way. If it's a one way you can use promo code ONLINE to save 10%. This promo code is only valid on one way trips. If you're booking a round trip you automatically save 10% each way, so you can use discount code NONSTOP instead to get a free upgrade to non-stop.

What are the benefits of using our service?

Door to door service is included on all our trips. Usually trips are non-stop in a nicer vehicle. We can pick you up at your home anytime 24/7. We normally take you straight home, which is very different from other companies that leave you at a bus stop and stop and wait at intermediate points for hours. We also don't pack you in with 8-15 people you don't know and stop everywhere.

Does it cost anything to make changes to my reservation?

You can always change the date and time of your reservation at no cost. If you don't know the exact address, you can enter the city for now to reserve it, and give us the full address later. If you don't know your flight number, you can estimate the time and update the flight number and time later via phone, email or text.

Our Better Vehicles

What type of vehicle will pick me up?

We can send a shuttle (4+ passengers) or a nice car (1-3 passengers) anytime and take you to or from any address in Arizona, not just the airport. Our vehicles are clean and newer. Most vehicles are luxury and full size. We have Mercedes Sprinters, Chrysler 300's, Lexus ES300 Hybrids, Lincoln MKZ's and a variety of other vehicles to meet your needs.

Our Pickup Locations

Hi, your shuttle picks up where it says Prearranged. If you are in a wheelchair, do not allow your attendant to leave you anywhere except Prearranged. The signs are easy to see and they are always at the outer curb. Sometimes airport security will send people to the wrong place, so it's better to follow the directions below. The airport also won't allow drivers to walk more than 15 feet away from their vehicle or wait, so good communication is essential. Turn on your cell phone and take it off of airplane mode, so your driver can call or text you. If you don't recognize the number, it's probably your driver.

Terminal 3 Prearranged is across the crosswalk from Door 6 and to the right, south side of the building.

Terminal 4 Prearranged is across the crosswalk from Door 3, north side of the building, first floor. The sign says "Prearranged Vehicles 3 NORTH".

To and From Any Address (One Way)

What kind of transportation services do you offer?

We offer a Douglas Shuttle, a shuttle from Douglas to Phoenix, and other types of transportation like black car and taxi. We customize our service to your needs by offering different options like shuttles, black car services, and taxi. We offer many types of vehicles, and different options to make your experience great.

Things You Should Know

Does it make sense to take an Uber or Lyft?

Uber and Lyft drivers often cancel once they arrive at your house, because the app doesn't tell them where they are going until they arrive at your home. Usually drivers don't want to drive that far and not get paid for two hours to drive back, or they are unavailable to work for that long. This may result in you missing your flight after 2-3 of them cancel in a row, and they charge you $5 each time for the cancellation. You then try to contact Uber or Lyft over the next week to get a refund, and they don't even have a phone number.

Another thing to consider is that Uber and Lyft drivers are never interviewed, so you may get a depressed guy complaining about his life, a tiny car with no leg room or a creeper. Uber and Lyft also do not train their drivers and the airport is moderately confusing to most people, so they usually have no idea where to go.

How reliable is the Greyhound bus or an Arizona shuttle with a lot of people?

Companies that do shared rides will try to pick you up an hour or two earlier, but they make no promises about when you will actually get to the airport. If you're on a tight schedule, the shared ride option with Arizona shuttle or the Greyhound is probably not a good idea. Extra stops and scheduling with other passengers can either make you too early or potentially late. Even with great drivers, passengers can be unpredictable and end up making everyone miss their flight.

Looking for a comfortable shuttle from Phoenix to Douglas AZ we can help you. Many shuttles like Gaytan Shuttle Douglas AZ Sergio's shuttle Phoenix and Directo Shuttle Douglas AZ have annoying stops and take you forever to get your destination. If you book with us you will have your own personal shuttle to take you wherever you want to go. Why spend hours looking for Sergio's shuttle schedule direct shuttle Douglas AZ promo codes trying to decide whether Douglas super shuttle or Sergio super shuttle have the lowest price. For just a couple dollars more you do not have to worry about bus schedule where to get picked up and drop off. Why sacrifice your time and comfort when you can get a better ride for around the same price.