Shuttle Service Phoenix

To / From Phoenix Sky Harbor Airport

Round Trips Save You 10%

How is Your Service Different?

• Any Address - We pick you up at your home, hotel or PHX.
• Better - most rides are non-stop in a nice car.
• Flexible - we pick you up on your schedule 24/7.
• Safer - we don't leave you at a bus stop and we have better drivers.
• Faster - most rides take half the time and it's just you in the vehicle.
• More Convenient - door to door and no need to arrange or pay for other companies to get home.
• Affordable - once you add it all up, it's the same price.

Our Daily Schedule

What is your daily schedule?

We pick you up on your schedule 24/7. Our professional drivers are normally 5-10 minutes early at your home, or right on time at Sky Harbor. You get to pick the time we pick you up.

What is my pickup time?

We normally pick you up 30 minutes after your plane lands for domestic flights, or 45 minutes after for international flights.

What happens if my flight is delayed?

Pickup times automatically adjust to 30 minutes after you land if your flight is delayed for domestic flights, or 45 mins after you land for international flights.

What happens if my flight arrives early?

Call or send us a text if you want us to pick you up early, and we will let your driver know that you are ready to be picked up. Otherwise, we will pick you up at the scheduled time on your shuttle reservation.

How soon should I make a reservation?

Although there is no set rule that prevents you from booking a Shuttle Service last minute, it's a good idea to make your shuttle reservation as soon as possible to make sure a driver is available and prevent any service delays.

How long does it take to go to or from PHX?

Trips to and from PHX in normal traffic are about 30 minutes versus about 1 hour on the bus service or a shuttle service with a bunch of people. Rush hour will normally add 15-45 mins (30 mins on the average).

What time should I be picked up?

2-2.5 hours before is normally enough time. Sky Harbor recommends you to be there 2 hours early to get through security and to your plane. Boarding usually starts 30 minutes before your plane takes off. However, one hour and thirty minutes is normally enough time. So if the drive to or from Phoenix takes about 30 mins, then 2-2.5 hours before your flight takes off is normally good.

Our Better Drivers

Who are your drivers?

Most of our shuttle drivers have been driving professionally with the public for more than 10 years. They have people skills and are usually knowledgeable about the area (what to do, best restaurants, services, history and attractions). Some drivers are also professional tour guides that go to the Grand Canyon, Sedona, Phoenix, and many other destinations.

We have high standards for our shuttle drivers including safety, reliability and customer service. They are very helpful with bags. They get the door for you. Everyone goes through extensive background checks with Sky Harbor in order to pick up passengers.

We also train them by driving them through PHX, explaining all the rules, customer service, and showing them where to pick people up and drop people off.

Our Great Company

With more than 100,000 customers and more than 5 years in business, Airport Shuttle of Phoenix owns Shuttle Service, and has drivers all over the State of Arizona. Our main office is 5 minutes from PHX in Phoenix, AZ.

Main Office

4600 E Washington St Ste 300

Phoenix, AZ 85034

2018 to 2023 Travel and Hospitality Award Winner

Testimonials and Reviews

Click here to read lots of excellent reviews from real customers.

PHX Airport Shuttle Service

Click Above to Check Rates

Pricing / Fares (PHX Airport)

How much does it cost?

It depends on the addresses you enter and the number of people. Check rates by clicking any of the buttons above or below that say "Check Rates". There are different options under "Select Service" like "To Airport" or "From Airport" and "One Way" or "Round Trip". Choose the option called "Any Address" for non-airport transportation in between any two addresses in Arizona. Rates are total, not per person. Enter the promo code "ONLINE" for one way trips to save 10%, or book a round trip to save more both ways.

How do I get an accurate quote?

• Step 1 - You can just type in the city to check rates, but we recommend entering the full address to get an accurate quote since we have special rates for certain zip codes and most pricing is mileage based. Feel free to call us if you have any questions. Once you fill in the addresses, click "View Rates".
• Step 2 - We include pricing for Taxi, Airport Shuttle and Black Car Service, so you can compare costs and have more service options. Choose the type of service you want with the correct number of passengers. Once a price comes up and you're happy, click "Reserve Now"
• Step 3 - It's always a good idea to enter your name, cell phone and email to save your quote and automatically receive a copy sent to your email. That way we can easily look up your quote by name when you call and finish up your reservation when you're ready. Just click "Continue"
• Step 4 - The website won't actually book anything until you enter a credit or debit card on the final booking screen. You will automatically receive a confirmation email with all the details after you click "Confirm My Reservation".

How do I save money?

Please enter the full address to get the most accurate rates between PHX and any address in Arizona. Book a round trip and you'll receive 10% off each way. If it's a one way use promo code ONLINE to save 10%. This promo code is only valid on one way trips. If you're booking round trip service you automatically save 10% each way, so use discount code NONSTOP instead to receive a free upgrade to non-stop.

What are the benefits of using our service?

Door to door service is included on all our trips. Usually trips are non-stop in a nicer vehicle. We pick you up at your home anytime 24/7. We normally take you straight home, which is very different from other shuttle service companies that leave you at a bus stop and stop and wait at intermediate points for hours. We also don't pack you in with 8-54 people you don't know and stop everywhere.

Does it cost anything to make changes to my reservation?

You can always change the date and time of your reservation at no cost. If you don't know the exact address, you can enter the city for now to reserve it, and give us the full address later. If you don't know your flight number, you can estimate the time and update the flight number and time later via phone, email or text.

Our Better Vehicles

What type of vehicle will pick me up?

We send an airport shuttle or SUV (4+ passengers) or a nice car (1-3 passengers) anytime and take you to or from any address in Arizona, not just PHX. Our vehicles are clean and newer. Most vehicles are luxury and full size. We have Mercedes Sprinters, Chrysler 300's, Lexus ES300 Hybrids, Lincoln MKZ's, and a variety of other vehicles to meet your needs.

Our Pickup Locations

Your shuttle picks up where it says Prearranged. If you are in a wheelchair, do not allow your attendant to leave you anywhere except Prearranged. The signs are easy to see and they are always at the outer curb. Sometimes security will send people to the wrong place, so it's better to follow the directions below. PHX also won't allow drivers to walk more than 15 feet away from their vehicle or wait, so good communication is essential. Turn on your cell phone and take it off of airplane mode, so your driver can call or text you. If you don't recognize the number, it's probably your driver.

Terminal 3 Prearranged is across the crosswalk from Door 6 and to the right, south side of the building.

Terminal 4 Prearranged is across the crosswalk from Door 3, north side of the building, first floor. The sign says "Prearranged Vehicles 3 NORTH".

To and From Any Address (One Way)

What kind of transportation services do you offer?

We offer a Shuttle Service to and from Phoenix, and other types of Shuttle transportation like black car and taxi. We customize our Shuttle Service to your needs by offering different options like shuttle service, black car services and taxi. We offer many types of vehicles, and different service options.

Things You Should Know

Does it make sense to take an Uber or Lyft?

Uber and Lyft drivers often cancel once they arrive at your house, because the app doesn't tell them where they are going until they arrive at your home. Usually they don't want to drive that far and not get paid to drive back, or they are unavailable to work for that long. This may result in you missing your flight after 2-3 of them cancel in a row, and they charge you $5 for each cancellation. You then try to contact Uber or Lyft over the next week to get a refund, and they don't even have a phone number.

Another thing to consider is that Uber and Lyft drivers are never interviewed, so you may get a depressed guy complaining about his life, a tiny car with no leg room or a creeper. Uber and Lyft also do not train their drivers and Sky Harbor is moderately confusing to most people, so they usually have no idea where to go.

How reliable is the Greyhound bus or an Arizona shuttle with a lot of people?

Other shuttle companies that do shared rides will try to pick you up an hour or two earlier, but they make no promises about when you will actually get to PHX. If you're on a tight schedule, the shared ride option with Arizona shuttle service or the Greyhound is probably not a good idea. Extra stops and scheduling with other passengers can either make you too early or potentially late. Even with great drivers, passengers can be unpredictable and end up making everyone miss their flight.